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Chatbot Development
Consulting Services

The world moves towards voice and conversational interfaces - now you can too!

Automate customer service, or leverage messaging platforms in your marketing strategy. We help you develop chatbots and voice assistants, for integration into popular platforms like Facebook Messenger, Slack, Google Assistant or Amazon Alexa.

Book a consultation

Conversational interfaces are becoming increasingly popular. Many companies already use chatbots to automate their customer service 24x7.

Many of us talk to the voice assistant in our smartphone daily, and now smart speakers like Apple HomePod, Amazon Alexa and Google Home are moving into our living rooms. Watch this demo video for an example:

 

But you can also use chatbots as part of your marketing strategy. Messaging platforms can now be used as a marketing channel - in particular, Facebook Messenger.

These are exciting times, and now is the time to develop a chatbot for your company!

Book a consultation

LANGUAGE UNDERSTANDING
AND PERSONALITY

Your chatbot needs certain skills

There is a great difference between a chatbot, and an engaging chatbot that provides meaningful value. Language skills are a must, and it should solve a problem. Without these components, the bot will not be as successful as it could be.

Book a consultation

Some chatbots support many languages, like English, Swedish, French, Spanish, Japanese, etc. Other chatbots only support one language. Whether the case, this is an important design decision prior to starting a development project.

Your conversational interface must understand the intent of incoming texts, and extract attributes from the conversation. It must also give relevant answers.

Some chatbots only detect certain keywords, while others use machine-learning and natural language understanding (NLU) to understand incoming messages better.

Your chatbot should also have a personality that matches your brand image and fits the target audience and the conversational platform it lives in.

Additionally, good chatbots can manage discussion contexts and the conversational flow.

BOOK A CONSULTATION

chatbot development consulting services

CHATBOT
PLATFORMS

In what habitats will your bot live?

Dependent on the purpose of your chatbot, and the target audience, you may choose to deploy it in one or several chatbot platforms. The right chatbot in the wrong habitat may spell failure, and so you should give this some thoughts.

Book a consultation

 

 

The chatbot can be deployed in many different platforms. Here are some options:

  • Text-based platforms like web chat, Facebook Messenger, Skype, Slack, Telegram, etc.
  • Voice-based platforms like Amazon Alexa, Google Assistant, Microsoft Cortana or using phone gateways

Contact us for more information on chatbot development and conversational interfaces.

Book a consultation

Server-side
BUSINESS LOGIC

Your chatbot may have to fulfill requests and execute commands in the outside world

Your conversational interface may facilitate real-time requests, like checking the current delivery time of a parcel, accept an order, or book a flight ticket. This requires your bot to interface with server-side business logic.

Book a consultation

We can help integrate your chatbot with existing software services or develop new server-side business logic.

Such software services are usually implemented in the cloud and are exposed to the chatbot as web services.

Contact us for more information on server-side business logic!

BOOK A CONSULTATION

MARKETING AUTOMATION SUCCESS FORMULA PDF

Francesca-obrien
A  lot of marketers are now talking about Marketing Automation and think it is both relevant and interesting but don’t know where to start. The marketing departments need to automate repetitive tasks such as actions in different social media platforms.
So we at the Swedish Marketing Federation decided to arrange a course in Marketing Automation for our members. We chose Magnus Unemyr to educate our marketers. The marketers came from different companies so Magnus had a big challenge. Though he exceeded all expectations! So we can highly recommend Magnus Unemyr. We are already planning for the next course together.
- Francesca O’Brien Apelgren
CEO Swedish Marketing Federation
justin meadows

The course Marketing Automation Made Easy is highly detailed and very informative, I picked up some powerful tips to implement in my marketing campaigns and to help me advise my clients on the ideal structure. There are basic level modules if you are starting out and some fantastic, advanced modules if you are more familiar with marketing automation.

- Justin Meadows
Director, TunedWP
Testimonial for Magnus Unemyr: Andreas Markewärn

Highly recommended! I learned a great deal from the Marketing Automation Made Easy course. It is a good starting point for digital marketers that want to take the next step with marketing automation. Magnus is very knowledgeable, the course quality was great and the material presented was well organized. I will use the course material as a reference library when setting up future projects.

- Andreas Markewärn
Digital Strategist, Digitalist Group
lars frick

Magnus made a speech at one of our events, the Multi-Channel Strategy Day. His presentation on how Marketing with Artificial Intelligence will disrupt the marketing industry captivated the audience, mostly consisting of marketing managers. We would be delighted to get Magnus onto the stage as a speaker again at future events!

- Lars Frick
CEO of Inspectum, organizer of the Multi-Channel Strategy Day
Testimonials for Magnus Unemyr: Brett Dawson

Marketing Automation Made Easy is a highly informative course that covers a wide variety of topics that range from introductory principles to advanced topics. As a novice in this field I was delighted with the rapid progress I was able to make in learning about marketing automation and I now have a reference library to go back to for more advanced topics. There is a good balance between strategy and techniques, and I could start applying what I had learnt straight away. Magnus is highly knowledgable and gets right to the point. He presents the essentials succinctly and in a clear and professional manner. I highly recommend this course to anyone who needs to figure out how to automate their digital marketing and save time.

- Brett Dawson
Director, Starburst Industries
Testimonial for Magnus Unemyr: Fredrik Svedberg

We developed a great partnership with Magnus and his dedication to automate our sales and marketing processes has led to a constant stream of new leads that are nurtured automatically thanks to custom-designed sales funnels and automations.
I strongly recommend Magnus for any company interested in improving their online results and putting their sales & marketing on auto-pilot.

- Fredrik Svedberg
CEO, LogTrade Technology AB
Testimonial for Magnus Unemyr: Roger

With his background and marketing expertise, Magnus has the capability to help combat the challenges business- and marketing leaders have today. With clear work processes and strategies, Magnus made us realize the options we had – to continue on the traditional marketing and sales route, or take the next step and ensure we survive and thrive in a market with razor-sharp competition and customers who know more about the product alternatives than ever.

- Roger Heikenström
Business Unit Manager, AJ Produkter
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ARTIFICIAL INTELLIGENCE FOR BUSINESS LEADERS

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553 18 Jönköping
SWEDEN

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554 47 Jönköping
SWEDEN

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